Published on Friday, 7 February 2025 at 3:16:53 PM
Telstra has launched a dedicated 3G hotline to assist customers experiencing mobile service issues following the 3G network shutdown. If you or anyone in your network or community has noticed changes in your mobile experience or need help troubleshooting connectivity problems, you can now speak directly with a specialist team who have in-depth knowledge of the transition.
Telstra 3G Hotline: 1800 990 853
Operating Hours: Monday to Friday, 11 AM – 10 PM AWDT (WA time)
This
hotline is designed specifically to help with 3G-related concerns, so if you, or anyone that you know of in your community is impacted, you are encouraged to give them a call and/or pass on this information through your networks.
If you need further support with your connectivity options, or assistance in escalating an issue, the Regional Tech Hub is here to help too. Feel free to reach out anytime through the RTH hotline number below or visit their web site where you will find their Connectivity Report form.
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