The Shire of Lake Grace is responsible for the provision of sewerage services to the Lake Grace townsite in accordance with the License issued to the Shire by the Economic Regulation Authority under the Water Services Licensing Act 1995.
The intent of the Charter is to inform customers/ratepayers serviced by the Lake Grace Townsite Sewerage Scheme of their rights and includes:
For further information, please contact the Shire on (08) 9890 2500.
A link to current legislation governing customer rights in regards to water services is below
Water Services Code of Conduct (Customer Service Standards) 2018