Corporate Services

Payment of Rates & Invoices

2017-18 Due Dates

Pursuant to section 6.45 of the Local Government Act 1995 and regulation 64(2) of the Local Government (Financial Management) Regulations 1996, Council nominated the following due dates for payment in full or by instalments:

Option 1:

  • Single Full payment due date 13 November 2017

Option 2:

  • 1st Instalment due date 13 November 2017
  • 2nd Instalment due date 12 January 2018

Option 3:

  • 1st Instalment due date 13 November 2017
  • 2nd Instalment due date 12 January 2018
  • 3rd Instalment due date 13 March 2018
  • 4th Instalment due date 14 May 2018

The cost associated with instalment options are

  • Admin Fee : 4 Instalment Option - $33
  • 2 Instalment Option - $11
  • Instalment Interest— 5.5% per annum

Making a payment to the Shire of Lake Grace can be done:

In Person

Cash, Cheque, EFTPOS can be taken at the Shire Office Reception between the hours of 8:30am - 4:30pm, Monday to Friday, Thursday 8:30am - 4:00pm.

By Mail

Cheque and Credit Card Payments to PO Box 50, Lake Grace WA 6353

Online Credit Card Payments

Please click on the appropriate link below:

Rates Payments

Invoice Payments

Internet Banking

To pay by direct deposit using your internet banking facility please refer to your rate notice/tax invoice for account details.

Please use your invoice or assessment number as reference when making payment.

Direct Debit

To enter into a direct debit agreement please contact the Shire office.

 

Penalty Interest Charges on Overdue Rates

Under the Local Government Act 1995 interest is charged on overdue amounts. Council has set the charge at 11% per annum which will be applied to all amounts outstanding after 36 days from the issue date of the rate notice. Penalty interest accrues daily until all overdue rates and charges are paid in full.

 

Pensioner Rates Rebate / Deferment

(Applicable to Rates and ESL only, all other charges to be paid in full)

“Rebates to pensioners and seniors are funded by the Government of WA” as required by Local Government (Financial Management) Regulation 56(4)(ha).

Pensioners who meet the eligibility criteria below.  Are entitled to claim a rebate of up to 50% off the current year’s rates and ESL or may defer payment of those rates. Persons who hold s Seniors Card issued by the Office of Seniors Interest and a Commonwealth Seniors Health Card are entitled to the same level of concession as a pensioner.

Seniors who meet the following eligibility criteria are entitled to claim a rebate of up to 25%, where the rebate is limited to a maximum amount.

Eligibility Criteria

To be eligible for concession under the Rate and Charges (Rebates and Deferments) Act 1992, an applicant must:

  • Be the owner and reside in the property on 1 July of the rating year:
  • If a Pensioner, either

         Be in receipt of a pension and hold a Pensioner Concession Card or State Concession Card or

         Hold both a Seniors Card issued by the Office of Seniors Interests and a Commonwealth Seniors Health Card; or

  • If a Senior hold a Seniors Card issued by the office of Seniors Interests
  • Register entitlement with the Shire or the Water Corporation (concessions only apply once an application is received and registered).

A pro-rata rebate may be available from the data of registration to Pensioners and Seniors who become eligible after the 1 July rating year.

Please contact the Shire where you have rate arrears outstanding on the property and you meet the eligibility criteria.  You may be able to enter into an arrangement that entitles you to a rebate or deferment.

If your circumstances change – particularly with respect to your ownership or occupation of the property, or your eligibility as a Senior or Pensioner – you must notify the Shire and the Water Corporation. Your registration will be cancelled or amended, as appropriate.

REBATE REFERS TO CURRENT RATES AND ESL ONLY.

SERVICE CHARGES MUST BE PAID IN FULL BY ALL RATEPAYERS WITHIN 35 DAYS.

 

Rates reviews and dispute resolution

If you believe there to be an error present in the wastewater services portion of your rates notice, you may request the Shire to review your notice. While you may request a review verbally, you are encouraged to lodge a written request through the “Compliments and Feedback” form below. 

While your notice is undergoing review, debt recovery will be halted until the Shire has formed a decision. You will be notified of the outcome of the review within 15 business days, starting from the day the request was first received. 

Alternatively, you may contact the Energy and Water Ombudsman before or instead of using the Shire’s review procedure; or apply for a review or appeal a decision made by the Shire to the State Administrative Tribunal. Further information and contact details can be found within the “Compliments and Feedback” form. 

Please note that the review only applies to the wastewater services portion of your rates notice.

 Compliments and Feedback form

 

Difficulty paying your rates?

To avoid legal action, please contact our Finance Coordinator on: (08) 9890 2500 to discuss alternative payment arrangements.

We are committed to working with you to find an appropriate payment solution that works for both you and us. We understand that it can be difficult to ask for support, and will treat you sensitively and respectfully.

 

Financial Hardship Policy

The Shire will assist a resident who cannot pay the water services portion of a rate notice because of financial hardship in accordance with the Shire’s “Financial Hardship Policy”.

Approval will be considered where the resident can show that the payment of the water services portion of their rate notice will affect the resident’s basic living needs.

Our policy applies only to the water service portion of the rate notice.

If you are having difficulty paying other charges on your rate notice we encourage you to contact our Finance Coordinator. For further information contact the Shire on: (08) 9890 2500

Shire of Lake Grace - Financial Hardship Policy

  

To view the 2017/18 Rates Summary brochure click HERE.

 

 

Change of Ownership and Address

It is important to advise Council, in writing, of all transfers of land or changes of address. Advice of sale or disposal of land must be in writing. Prompt notification will assist Shire staff in keeping accurate records and timely billing of rates.

For enquiries and further assistance, please contact the Shire of Lake Grace Reception on (08) 9890 2500 or email shire@lakegrace.wa.gov.au.

Transport & Licensing

The Shire of Lake Grace Administration Office is a transport licensing agent.

This service is open Monday - Thursday, 8.30am - 4.15pm and Friday, 8.30am - 4.00pm.

We can process the following transactions:

  • Vehicle registrations and renewals
  • Vehicle transfers
  • Change of number plates
  • Temporary permits
  • Number plate orders
  • Motor drivers licence applications and renewals
  • Motor drivers licence photographs
  • Bookings for Theory Tests & Hazard Perception Test (CTT & HPT)
  • Monthly Practical Driving Assessments (PDA)
  • Boat registration renewals
  • Change of addresses

For more information visit the Department of Transport website by clicking here.

Booking of Halls & Facilities

The Shire of Lake Grace has a wide range of facilities available for hire.

For enquiries, booking information and forms, please contact the Shire of Lake Grace Reception on (08) 9890 2500 or email  shire@lakegrace.wa.gov.au

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Liquor Approvals

Should you require a liquor approval for a function or event...

Frequently Asked Questions when a Liquor Licence is Required :  HERE

What is a Special Facility Licence?

A special facility licence under section 46 of the Liquor Control Act 1988 (the Act) authorises the holder of the licence to sell liquor in accordance with the conditions imposed on the licence based on the tenor of the business. The Act provides that the licensing authority shall not grant a special facility licence except for a prescribed purpose. The Act further provides that a special facility licence should not be granted or varied if granting or varying a licence of another class, or imposing, varying or cancelling a condition on a licence of another class, or issuing an extended trading permit in respect of another class of licence, would achieve the purposes for which the special facility licence is sought.

The licensing authority may substitute an alternative type of licence where an applicant seeks the grant of a special facility, but in the view of the licensing authority a licence of another class would be adequate for the purpose. Furthermore, an existing special facility licence cannot be varied to such an extent that a licence of another class, with or without permits, would achieve the same purpose. Accordingly, the licensing authority may convert an existing special facility licence to a licence of another class.

Free Drinking Water

Where liquor is sold and supplied for consumption on the premises, all licensees are required to provide potable drinking water for patrons to consume on the premises free of charge during trading hours. In order to comply with the minimum requirement, venues are able to choose to provide water:

  • from a water jug at bar service areas;
  • by way of water coolers/fountains located at bar areas and throughout the venue;
  • by some other form of water dispenser.

Water must be clean and refreshed regularly. Warm or hot water will not be considered compliant with this condition nor will the use of hand basins taps in toilet facilities be considered as compliant with this condition.

 

DRGL Fees and Charges can be found HERE

DRGL Apply for Liquor Licence HERE

Cemeteries

varley cemetery2The Shire is responsible for the administration of the Lake Grace, Newdegate, Varley and Lake King cemeteries. Plots can be reserved at any cemetery. Registers and maps are available at the Shire office.

Plot Reservations

For Plot Reservations, please contact the office. We have a maps for each cemetery available.

Niche Wall

For further information regarding placement of ashes in the Niche Wall please contact the Office.

Fees & Charges

All fees and charges please contact the Office.

Contact

If you have any queries regarding the cemeteries please contact the shire office on (08) 9890 2500 or shire@lakegrace.wa.gov.au.

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